5 Ways to Quickly Build Trust with your Client

For the last two parts of this article, I’ve shared with you three ways how you can build trust quickly with someone whom you are meeting for the first time. Here are the last two quick steps that you can apply in most situations.


4) Use technology and other visual aids

People tend to perceive those who use technology as more sophisticated and professional. Thus, if you are doing a presentation to a group, using a laptop and projector with PowerPoint will probably gain you more respect compared to writing your materials on flipchart and white board.

Likewise, printed materials such as brochures and catalogues give people a sense of “dependability” and you are not representing a “fly by night” company.


5) Be a leader - Act confidently to inspire

People have a natural herd mentality. In other words, there is a tendency to crowd together in the safety of its own kind under a leader.

What is the first quality that comes to you when you look at a leader? While traits like caring for people, big picture thinking and crisis management are all important traits for a leader; the first impression that many great leaders create, is often his confidence in carrying himself in front of others.

We all know the simple rule in life: If you want to be happy, take actions that will make you happy. If having coffee with a group of friends makes you happy, have more coffee with friends! Similarly, if you want to be confident, take actions that will make yourself confident. Giving yourself a pat on the shoulder, clenching your fist, or recalling memories of your first victory in a track and field event during school days are some suggestions that may work.

Anytime you take a positive action, you raise your spirit and others will feel it too.

Remember, emotions are contagious!

Article is contributed by Tan Teck Beng, Certified Professional Trainer, IPMA (UK). To find out more about the Certified Professional Trainer course, or to register for a free introductory seminar on training as a profession, in Singapore, Kuala Lumpur or Shanghai, email jessica@qscasia.com, or visit Website: http://www.CertifiedProfessionalTrainer.com